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CCH075's avatar
CCH075
New member | Level 2
2 years ago

Storage for new basic account bigger than old ones

I sent a dropbox account invite to a friend to add extra storage to my own basic account. The new basic account created for my friend is bigger  (5GB vs 2GB). That seems strange that a new account is...
Dropbox Basic
Referrals
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Dropbox basic accounts start at 2gb. That hasnt changed. 

 

If a user has more than that they've got referral space, or, a bonus from somewhere (Quicken possibly?) 

  • CCH075's avatar
    CCH075
    New member | Level 2
    2 years ago

    That person never had a Dropbox  account. Once that person finished the account setup, it had 5GB of storage without doing anything else.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi CCH075,

     

    Would you mind if we reached out to you via email to look into this further?

     

    Regards,

    Ben

    • CCH075's avatar
      CCH075
      New member | Level 2
      2 years ago

      Hi ben,

       

      Yes, go ahead and contact me via email.

       

      Thanks,


      CCH075

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