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accessrobyn's avatar
accessrobyn
New member | Level 2
1 month ago

The mobile app says I'm out of storage but my computer shows 4.6 GB available

Dropbox Plan Basic Device iPhone 16 Operating System/Browser (if using the web) iOS26 Dropbox App Version (if using the app) 454.2.2 Question or Issue I received notification about a month ...
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Thanks for joining the Dropbox Community, accessrobyn.

Let's see what we can find out about this!

Would you mind sending me a screenshot of your usage as shown in the mobile app? Just make sure to edit out any personal info.

Also, what does this page in your account settings show? Can you send me a screenshot of that as well?

Thanks in advance!

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