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paegas3's avatar
paegas3
New member | Level 2
2 months ago

Two referrals reported as "Ineligible. What can I do?

Dropbox Plan basic Device HP G9 Operating System/Browser (if using the web) Win10 Question or Issue I recently send a referral link to two friends, inviting them to join Dropbox. I know both...
Quota
Referrals
Storage space
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
2 months ago

For future readers in this thread, a couple of reasons referrals may be marked as 'ineligible' by the system include:

  1. The recipient already has an account with Dropbox
  2. The recipient is registering their account with the same computer or on the same network as you

If you find yourself in this situation please email support so they can look into it!

 

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