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Forum Discussion

Kenny lin's avatar
Kenny lin
New member | Level 2
4 years ago
Solved

"unsupported path provided" and "Something went wrong on our end" error on the website

I can not open my dropbox folder, and system told me this is [unsupported path provided] 。Does anyone know how to solve it? many thanks.
Error Messages
Web
  • Emma's avatar
    Emma
    4 years ago

    Hi everyone, our engineers have let us know that this issue should be resolved now. 

    Thank you for reporting this and please let us know if you're still experiencing this error.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago

drhaas Kenny lin pier457 Nicface17 

 

Can anyone here provide a screenshot of the error, and some more context about what, exactly, you're doing when it occurs?

pier457's avatar
pier457
Explorer | Level 4
4 years ago

  • Rickspics2's avatar
    Rickspics2
    New member | Level 2
    4 years ago

    I have the exact same problem.

     

  • drhaas's avatar
    drhaas
    Explorer | Level 4
    4 years ago
    I have the same screen, top folder, cannot access any part of the folder structure or files.
    Can access the rest of the Dropbox functions.

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