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Whereismy20G's avatar
Whereismy20G
New member | Level 2
2 years ago

Where did my additional space go?

Hi guys! Maby you are smarter then me but I have had 20g in free storage for AGES.. I mean like from the beginning of dropbox. But now I only have 2g? What happened? what did I miss?  I can nearly ...
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Whereismy20G wrote:

Maby you are smarter then me but I have had 20g in free storage for AGES.. I mean like from the beginning of dropbox. But now I only have 2g?

Referral space never expires so it should still be listed on your account. You're able to earn 32 referrals at 500MB each (when you have a free account) for a total of 16GB of bonus space. You can check the status of your referrals and see how much space you've earned on your Referrals page.

 

If you're not seeing your referral space, then you're likely signed in to a different account. Make sure the account you used for your referrals is the one you're signed in to.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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