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Forum Discussion
S10G
9 months agoNew member | Level 2
Why is my account full because of shared files?
Hello !
I have no files on my Dropbox Basic, but connected to 2.3 GB shared files. The shared files are not my files – someone else is paying a fee to store them on Dropbox. Is that an error that D...
- 9 months ago
S10G wrote:
I have no files on my Dropbox Basic, but connected to 2.3 GB shared files. The shared files are not my files – someone else is paying a fee to store them on Dropbox.
When you accept a shared folder, you get your own copy of the files in your account. Since the files exist in your account, they take up space like any other file.
bb62
8 months agoNew member | Level 2
I called it a bug to be mean. There is zero incremental cost for this one free user who accesses a file from a paid account. I could share the file on Google, but it is easier for me to just share the file on Dropbox. But, as a result as you say it is a feee market... so that's exactly what is happening. I am cancelling my Professional account because I get too many complaints from free users who I shared a single file with. Movinig everything to Google Drive. Didn't want to, but Dropbox made it just painful enough.
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