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Forum Discussion

atlasmcorp's avatar
atlasmcorp
Explorer | Level 3
2 months ago

Why is my referral bonus ineligible?

My friend referred me to Dropbox on a new laptop but I didn't get the referral bonus. Only says referral ineligible. Any idea how to resolve this?
Referrals
atlasmcorp's avatar
atlasmcorp
Explorer | Level 3
2 months ago

Hi Hannah,

Yes, my Dropbox email address is verified.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Could you confirm the date that you received and activated the referral according to the referrals page on your account?

  • atlasmcorp's avatar
    atlasmcorp
    Explorer | Level 3
    2 months ago

    Hi Jay,

    It's 17th December 2025.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      Hey atlasmcorp, happy Monday!

      I just emailed you, so we can check that out internally.

      See you there!

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