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Forum Discussion

atlasmcorp's avatar
atlasmcorp
Explorer | Level 3
2 months ago

Why is my referral bonus ineligible?

My friend referred me to Dropbox on a new laptop but I didn't get the referral bonus. Only says referral ineligible. Any idea how to resolve this?
Referrals
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Could you confirm the date that you received and activated the referral according to the referrals page on your account?

atlasmcorp's avatar
atlasmcorp
Explorer | Level 3
2 months ago

Hi Jay,

It's 17th December 2025.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey atlasmcorp, happy Monday!

    I just emailed you, so we can check that out internally.

    See you there!

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