Forum Discussion

oliver durant's avatar
oliver durant
New member | Level 2
10 months ago

Why was a referral I sent marked as 'Ineligible'?

I referred a friend. She has never signed up to dropbox.  She is not using the same computer or internet connection as me. She has signed up to dropbox and paid. There is no connection betwee...
Referrals
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey oliver durant, thanks for reaching out to us.

Paying for a subscription isn't necessary for a referral to be granted to the person accepting it.

That said, though, I'd like to look further into this for you.

Can we send you an email, so we can take a closer look?

Let me know.

oliver durant's avatar
oliver durant
New member | Level 2
10 months ago

Yes please!

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