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andrewjoemon's avatar
andrewjoemon
Helpful | Level 5
4 years ago
Solved

Will I lose files, when my HP promotion expires?

I got an email that by tomorrow my dropbox space would expire soon and so I won't be able to add any new files. I got 25gb extra as part of offer. So my question is, will I lose my exisiting data sin...
Dropbox Basic
Promotions
Quota
Storage space
  • andrewjoemon's avatar
    andrewjoemon
    4 years ago
    I GOT IT... Yes I did login using existing account and once I realised that maybe it won't be possible to get offer, I logged out and uninstalled Dropbox as well. But when I searched for Dropbox promotion app, its not there. Only that folder of Dropbox promotion app which contains a Dropbox installer remained. I installed again and this time logged in with different account and luckily IT WORKED. I GOT THE OFFER. Thanks for all helps.
Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
@andrewjoemon wrote:

So my question is, will I lose my exisiting data since my basic storage is only 2 gb and I have used 15 more gb when I got 25gb extra.

Your files won't be deleted. You won't be able to add to or change the existing content, but the file will still be accessible to you. Syncing will also stop for as long as you're over your storage quota.

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