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DDD4's avatar
DDD4
New member | Level 2
2 years ago
Solved

Your team's space under Account

Hi, under Dropbox Preferences when I click on Account, under Space it says "Your team's space:  222,652,783.0% of 0.0 GB used. I don't have that many files in dropbox so how can it be using that much space and why does my space say 0.0? Thanks.

desktop
Dropbox Basic
Quota
Storage space
  • DDD4's avatar
    DDD4
    2 years ago

    Hi Jay, thanks for responding. I got it sorted out through a chat with Dropbox support!

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi DDD4, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing the quota on this page?

     

    This will help me to assist further!

  • DDD4's avatar
    DDD4
    New member | Level 2
    2 years ago

    Hi Jay, thanks for responding. I got it sorted out through a chat with Dropbox support!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Glad to hear you were able to get this resolved! If you have any further queries in the future, feel free to message back.

     

    Enjoy the rest of your week!

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