After Dropbox update it won't open on startup (Mac); asks me to go to dropboxer.net

Megan I've pasted the message I got this morning into this thread. Hope this helps!

Hey ardmara, thanks for providing the whole error you got. 

Could you try an advanced reinstall and let us know if this persists? 

Sorry, no I can't. I've no clue what/where the terminal app is - can't find anything called the terminal app - and if I could, I don't want to start messing with putting in such instructions. I'll try to get one of our technicians to do it.

I'm also worried about the full report that I posted above. I note that other people put in redacted versions of reports. There is a button on the dropdown that says edit, but it won't allow me to do so. Can you help remove any parts of it that shouldn't be there? Thanks.

Hey ardmara, you can click the Launchpad icon in the Dock, type Terminal in the search field, then click Terminal. In the Finder,open the /Applications/Utilities folder, then double-click Terminal.

If you have someone else, and you feel confident that they can follow the steps, absolutely do that.

As for the error message, it's a safe, Dropbox error message to share with us since it's simply stating what could be happening with the app itself. However if you wish, let me know which parts you'd like me to remove from there. 

I got the same popup. I was stupid enough to click on the link. At the moment, nothing seems to have happened, but I'm now VERY concerned.

Hey NealWiser, thanks for the nudge here.

Do you see a Dropbox icon in your menu bar? 

If so, can you please hover over it with your mouse and let us know the sync status and version of the Dropbox application that's currently installed on your computer?

Sync seems fine now.

v162.4.5419

That's perfect, happy to hear that, Neal!

If you come across any issues, make sure to get back to us.

Have a wonderful rest of your day!

Hi,

I'm having the same issue as the OP. Dropbox is no longer loading/signing in when I boot my Mac. I have the same error message as the OP, and dropbox directs me to sign in with Google to "dropboxer.net" — which is very suspicious to me. I've not done this. When I open Dropbox manually, it logs in correctly.

Has my machine been hacked? What is "dropboxer.net"?

Hi Dalbot, let's jump right into this! 

Have you tried all the available troubleshooting steps, mentioned throughout this thread? 

Do you also receive any error messages, or not at all?

Let me know!