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All Dropbox Finder sync icons disappeared after updating to macOS Tahoe 26.2.
After updating my Mac to macOS Tahoe 26.2 all Dropbox Finder sync and status icons disappeared completely. I no longer see any green ticks blue syncing arrows or cloud icons on files or folders insid...
Just wanted to update everyone because this has fixed it for me after days of trying everything else.
This turns out to be a conflict with the Adobe Creative Cloud File Provider extension not macOS itself and not Dropbox legacy vs File Provider. What worked for me (found by Juhn huge credit to them):
- Open System Settings
- Go to General
- Open Login Items & Extensions
- Scroll down to Extensions
- Click By App
- Find Creative Cloud
- Turn OFF “File Provider” for Creative Cloud
The moment I turned this off all Dropbox Finder sync icons came back immediately (green ticks, blue syncing arrows, cloud icons, folder badges...everything).
I’ve added screenshots below to show exactly where this is.
Important note I use Creative Cloud heavily for my work so I haven’t yet tested what long term impact this has on Adobe syncing. For me this is a temporary workaround but it immediately restores Dropbox’s per file sync visibility which is critical when working with multiple people and hundreds of files a day. Hopefully Dropbox and Adobe can resolve this conflict properly but for now this is the only fix that’s worked for me. Massive thanks again to Juhn for spotting this!
That did the trick for me too! Thank you consettprint! I can't imagine how you figured that out, because it was not an intuitive correlation. Have you found there to be any complications with Creative Cloud after making this adjustment in settings?
I’m so pleased it’s worked for you too mrosenbergnyc! I’ve had no complications whatsoever with Creative Cloud since changing the setting. I use Creative Cloud for all my work and everything’s been totally fine. I think it would only really cause an issue if you were using the file provider side of Creative Cloud (similar to Dropbox) which most people won’t be especially if Dropbox is already handling that side of things. No impact at all on saving, editing or creating files, so fingers crossed it stays this way 🤞😂.
