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Forum Discussion
Marj5
2 years agoExplorer | Level 3
App won't let me use without upgrading, it thinks I have more than 3 devices.
I reset my computer. When I tried to download the app, it prompted me to buy the upgrade. It thinks this is now a 3rd device. Now what can I do besides paying for the upgrade?
Marj5
2 years agoExplorer | Level 3
I put Dropbox into the sys tray. If I hover over it, it just tells me it's Dropbox. Nothing is syncing. I don't know how to safely disable Malwarebytes.
Rich
Super User II
2 years ago
Marj5 wrote:
I don't know how to safely disable Malwarebytes.
Just disable it or exit the application. It's just a test, and unless you're actively downloading files from some nefarious source, there's little risk.
- Marj52 years agoExplorer | Level 3
What it shows in "exit the application" is not the choices I get. I can only pin or unpin it. Nothing on my Malwarebytes dashboard allows me to disable it, either.
- Rich2 years ago
Super User II
Marj5 wrote:
What it shows in "exit the application" is not the choices I get. I can only pin or unpin it.
You're clicking the wrong icon. You need to right-click on the icon in your system tray on the bottom-right corner of the screen (near the clock). It's separate from the icon on your task bar.
- Marj52 years agoExplorer | Level 3
Got it to download, but now it just won't open. Talking to Megan about it.
- Marj52 years agoExplorer | Level 3
There's no dropbox icon near the clock. The arrow up doesn't have it in there, either.
- Megan2 years ago
Dropbox Community Moderator
Hey Marj5, you mentioned that the app was downloaded.
Just to make sure we're on the same page here: have you managed to install it too?
I'm just clarifying, because it's rather odd that you don't have the icon next to your WiFi on your menu/task bar. Have you tried the offline installer too?
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