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_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
496 Replies
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- jlaguna3 years agoExperienced | Level 12
strutton You're using the Apple Silicon beta? That would be discouraging, since that was one of the biggest knocks against the Intel/Rosetta-2 version.
- JoeRegu3 years agoNew member | Level 2That’s correct on the beta I only saw a small reduction in memory usage from the Rosetta.
- jlaguna3 years agoExperienced | Level 12
The Intel version ran just fine on my 2021 MacBook Pro; the Apple Silicon beta has been a nightmare and it still isn't working right — Finder icons are missing (no green checkmarks for sync'd files) and the icons that are there give bad information; and, most egregiously, it moved my Dropbox folder from ~/Documents to ~/Library/CloudStorage without asking or even informing me (which caused syncing to hang) and so far it refuses to allow me to move it back to ~/Documents. And not a word from Dropbox in response to repeated queries about these problems. That said, my M1 Air at work got the auto upgrade to the Apple Silicon version and it's working flawlessly — Finder icons are all there, it is sync'ing well, and it didn't move my Dropbox folder.
- Tacitus243 years agoCollaborator | Level 8
I'm doing a clean install of all apps on a new M1 Macbook Air. Can someone give me a link to a native M1 version of the DropBox client or is it a universal installer?
- cicorias3 years agoHelpful | Level 5Really that would help
Hear that dropbox help your customers build trust that you can actually write good solid reliable software - cicorias3 years agoHelpful | Level 5Thoughtless and ignorant of their product managers. Amateurs writing mass market software
- snmorbe3 years agoCollaborator | Level 8
How do I get the M1 app dropbox on Macbook Pro (not a beta version)?
- jekratz3 years agoCollaborator | Level 9
If you don't already have it it should download automatically.
- snmorbe3 years agoCollaborator | Level 8
jekratz Walter thanks for you answer and post. You tell me it will automatically update.
1. How can I check if I have the M1 Stable version? I don't want the beta version. How can I check if I have this stable M1 version?
2. And do I need to do something about the version with Rosetta?
I really don't know how this all works. Thanks for the help.
Sonja
- jekratz3 years agoCollaborator | Level 9
Open Activity Monitor on your Mac, go to the CPU tab, right click on the header and add "Kind" if its not already selected. That will show Apple or Intel depending. But honestly I haven't found the M1 native version to be any better in resource usage here than the Intel one.
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