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Cannot Drag and drop files into folders
Hello, until today, I could easily select 1 or more files (in this case jpeg) and drag them into a sub forlder. Now I when I try to drag the files into the folder it won't let me drop them there, just hovering above the folder. This is incredibly frustrating as I've been dragging and dropping files into subfolders for months and now suddenly I can't do it. I need to do this for work.
I use both mac and windows (via VM ware) Until yesterday I could drag and drop on either operating system and now I can't on either.
Someone please help!
- The Home page is just a listing of your most recently used files from your entire account. Files and folders don't actually reside there. It only shows you the activity on your account. The Move and Copy options are only available while on the Files page, which is the actual listing of all your files and folders.
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I'm having the same issue but don't even see a "move" button or tool. I'm astonished. I just started working in office that uses DropBox for everything and their folders are a hornet's nest. I've been given admin rights and still can't move any documents or folders. The only options in front of me are "download," "delete," "comment" or "version history.
It's extremely frustrating. I certainly don't have time to download all these large files to my desktop and then upload them back to the DropBox website and such a workflow would be insane.
- Sanchez
Dropbox Community Moderator
Unfortuneately it seems that the FILES section are actually only FOLDERS that contain files. I uploaded several jpeg files and mp4 files that were not in a folder and now I cannot move them into a FILE. I literally would have to upload them again in a FOLDER. PLEASE GET THIS FIXED.
- Rich
Super User II
_SARGE_ wrote:
Unfortuneately it seems that the FILES section are actually only FOLDERS that contain files.
That is not true. The Files page shows all of the items in the root of your Dropbox folder, and that includes any files that were not uploaded to a specific sub-folder.
I literally would have to upload them again in a FOLDER. PLEASE GET THIS FIXED.There's nothing to fix here as files can easily be moved into a folder. You just select the files by checking the box to the left of each file, and then select the Move option from the menu on the right.
If you're unable to do so, you're likely in the wrong area or are doing something wrong. Can you take a screenshot showing the options available to you when you try to move these files?
I'm in the same boat with Rich. There are no boxes to the left of my folders or documents. All I can do is click on the three dots to the right where this dropdown of options appears: download, comment, delete or version history. That's it. There's no option to move anything.
- Sanchez
Update: It's the home page that's the issue. In the Files area I can move the docs as you suggested.
- RichThe Home page is just a listing of your most recently used files from your entire account. Files and folders don't actually reside there. It only shows you the activity on your account. The Move and Copy options are only available while on the Files page, which is the actual listing of all your files and folders.
- Sanchez
