We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
Replies have been turned off for this discussion
I have the exact same problem. I've cxhecked the firewall settings, time/date are set correctly, my folder is on the same drive as my operating sys and the same error message. I'm running ESET on a windows 10 64 bit sys with all software up to date. I hope they find a fix soon
Is a problem using ESET Antivirus.
Thank's WALTER Dropboxer
1. Open the main program window of your Windows ESET product.
2. Press F5 to access Advanced setup.
3. Click Web and Email, expand Protocol Filtering and then click the slider bar next to Enable application protocol content filtering to enable or disable this feature.
4. Look for "Excluded applications" and click on Edit.
5. Add Dropbox and Dropbox Update.
6. Click OK."
and restarted the laptop.
It seems to be working fine now.
Thanks for this!
I am having the same exact issue. It's registering as can't establish the connection as well since I updated last night.
Hi,
I had the same problem under Windows 10 and the Eset fix worked for me. Never had to do this before. I have started a thread on the Eset forum.
- Your tip worked as a charm Walter. Strange this is that on an identical win10 with/NOD32 system, everything worked just fine.....
Hi everybody,
I see that since last Friday many of you have the same problem with Version 111.4.472. Has there been a solution? Mine is also not working. I tried everything that is given as advice. But nothing is working. I have two computers, one with still Win 7. There is no problem. But with Win 10. I use ESET. Now I tried to re-install, but (maybe 'of course') it's not working, as it's still lacking the internet concection.
WHAT TO DO???
I am having the same issue and the windows upgrade. I uninstalled and attempted to reinstalled Dropbox v111.4.472.
I changed the proxy settings to none and it still will not connect and it will not allow me to log in. I do have an internet connection and I can get to Dropbox on via my web browser.
