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gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- Lars B6 years agoNew member | Level 2
I think Dropbox must solve the problem!!! It is something in their latest update that is the problem.
- US86 years agoHelpful | Level 5
What I did for now removed the new ver. 111 and instaled the 100 ver.
But you have to force it not update by delete or even make a copy of "Update" folder and then rename or delete it . Becuase it keeps update it to 111. (For me and others this a temporary (future) solution)
I wish someone in Dropbox will fix it , I know this problems happend long time ago and it keeps happens again and again.
I also install in in my other laptop win windows 10 there it seems to be working good so far (few hours only)
For me it helped as a permanent fix - Link
Thanks @bioman - US86 years agoHelpful | Level 5
Daphne I have to same problem here- Link
The problem seems to be in 111 new ver on windows 7, I install 100 ver and it works great. But I don't have I way to force it not to update to 111 part of delete "Update" folder :(
Please check it out.. it force me to stuck on older ver. for no reason.
And I try No proxy , antivirus, date and time.
Thanks - Tracey_C6 years agoNew member | Level 2
New on my DropBox today - Cannot establish internet connection.
Reading the community, I guess it's from the latest version uploaded by DropBox.
I understand there is a Beta fax - when will there be an official fix??
- Ray W.26 years agoHelpful | Level 6
I am getting the message "Can't establish a secure Internet Connection". I have been using Dropbox for years on this computer without probllems. I have paused my antivirus program (ESET Node 32). Downloaded the latest version of Dropbox. The time is correct on the computer. But still no good.
- US86 years agoHelpful | Level 5
Did you try this (before my previous post)? Link
I have eset, but for now I don't want to mass things up.
atypicalv - atypicalv6 years agoNew member | Level 2
@USB Thanks for the link! Have ESET and that workaround did the trick :slight_smile:
- US86 years agoHelpful | Level 5
Great! So I have upgrade to the new ver also .. If something will happed again remember my other temporary fix ;)
- Bluesman_996 years agoExplorer | Level 4
After Windows 10 update December 8, 2020—KB4592438, I get "Can't Establish secure connection"
I have reset the system clock and been through Antivirus and firewall settings to NO AVAILI can work around through my browser, but I would like to get the desktop app working again
Has anyone found a fix, yet?
- lucyp236 years agoExplorer | Level 4
No difference for me after doing this, still 'cannot establish secure connection' due to date and time being incorrect (again, the date and time are accurate)
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