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gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- cheggars6 years agoNew member | Level 2Another Thread with same title.
- BennyTees6 years agoNew member | Level 2
Great tip! I have ESET and this worked. I had to quit the app and relaunch it though. Just pausing and resuming didn't work. Thank you bioman!
- APmobile6 years agoHelpful | Level 5
Anche io ho lo stesso problema. Ho provato a disinstallare e reinstallare Dropbox ma ora non mi fa nemmeno accedere a dropbox dal pannello dell'applicazione.
- bioman6 years agoHelpful | Level 5
At least don't have to restart ESET or reboot the entire computer. I also have a ticket opened with ESET to find out what their suggestion solution would be.
- APmobile6 years agoHelpful | Level 5
Me too!!!
- BennyTees6 years agoNew member | Level 2
APmobile... prova quello che ha suggerito bioman, ha funzionato per me potrebbe funzionare per te. in bocca al lupo!
- Alexandre Pais6 years agoNew member | Level 2
I use eset SS. I just see another reply and put the dropbox as "ignore" insted "Auto" and seems works fine right now. Thanks for your help.
- APmobile6 years agoHelpful | Level 5
Grazie mille!!!! Ci sono riuscito, era quel problema e grazie di avermi segnalato il post!
- ZsoltN6 years agoNew member | Level 2
Hi everyone !
My main problem is now that Dropbox is saying that I cant establish secure internet connection. I tried every possible way to fix this problem. I changed proxy to no proxy, updated the app, uninstalled and reinstalled the app, ran compatibility on windows, changed the time on windows menu. This message comes only from one pc device, on the other 3 device dropbox is working very well without any problems. I would like to ask for your help, waiting for fast responses ! Thank you in advance, Zsolt
- Ulf_Holm6 years agoNew member | Level 2
I had a chat with the support desk at Dropbox. They guided me through a procedure to install a new version - 112.3.254. It fixed the problem on both of my machines. I asked them to publish the fix on this thread of the forum. He said he will alert it. If nothing comes, contact the helpdesk.
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