Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
gabriel_nemeth
5 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
Replies have been turned off for this discussion
- mdoncan5 years agoNew member | Level 2
a mi me pasa lo mismo. ya lo desinstalé varias veces, borré los registros del REGEDIT, lo conecté en un internet sin firewall y me manda el mismo error. todo por esta ultima actualización.
- cheggars5 years agoNew member | Level 2As above i get the following message on my Windows 10 laptop.' Cant establish secure internet connection'.
Its work fine for few years without any issue.
It also keeps saying that i have no internet connection and also that the Time and Date are incorrect. Even though both are working and correct.
I have tried uninstalling the app and reinstalling to no avail.
It has been like this for a week now. - Betty_boop455 years agoExplorer | Level 4
Go to page 23 and follow Walter's instructions!
- J-M-S5 years agoExplorer | Level 4
THANK YOU Walter!
- CarFloB5 years agoNew member | Level 2
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this erro message 'Can't establish secure internet connection...'
I've checked my time on my PC, firewall, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing found, the problems is not in my side. The only solution is to back to the older version, but if I do so, the app updates itself again and the problem comes back
- chmereles5 years agoNew member | Level 2
Muchas gracias Walter.... 👏👏👏
- Kasbert5 years agoNew member | Level 2
My solution(based on Walter solution) has steps like this:
1) enter advanced ESS settings (press F5)
2) Click Web and Email-> SSL / TSL-> edit
3) Excluded applications-> edit
4) For Dropbox and Dropbox Update, change the mode from automatic to "Skip"
5) restart Dropbox - izolirband5 years agoNew member | Level 2
Hi,
I suddently get the "Can't establish secure internet connection" message which I have never got before.
My date is set correctly.
I tried to disable my NOD32 antivirus, tried to change to "no proxy", tried to add dropxbox again to the trusted apps, tried uninstalling dropbox, etc.
I have windows 7.
Nothing works :-(
I must get it to work asap for business use.
Thanks,
- atypicalv5 years agoNew member | Level 2
I have the same problem, Win 7
- fellmaster5 years agoExplorer | Level 3
Hi
My dropbox files on my desktop wont sync.
When I hover over the sys tray icon and its red cross it says "cant establish secure internet connection"
been running smooth for years -up to now
anybody help pls
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!