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gabriel_nemeth
5 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- Alexandre Pais5 years agoNew member | Level 2
Boa noite. Estou com um problema. Não consigo sincronizar o meu Dropbox.
aparece a mensagem dropbox can't establish secure connection.
Já verifiquei data, antivirus desinstalei e instalei e continua com o mesmo problema. preciso de ajuda
- midspace5 years agoExplorer | Level 4
My PC that I previously said that was working fine with Windows 10, Version 10.0.18363, the DropBox has now stopped connecting with the same error.
It has ESET like the other PC.
It was already running DropBox 111.4.472.The only other updates it had taken since then, are:
Discord 0.0.309
Google Chome 87.0.4280.88
Microsoft Edge 87.0.664.57
Adobe Acrobat Reader DC 20.013.20074
I'm going to install the Beta DropBox now.
- Martin D.225 years agoHelpful | Level 7
Which anti virus do you have installed?
In another community thread, someone suggested making Dropbox and DropboxUpdate immune from filtering would be a solution - dgschafe5 years agoNew member | Level 2
Same exact problem. Just started yesterday on both computers that I use dropbox app on my pc.
Connecting to dropbox website works just fine. Checked all the fixes I could find online, including here (https://help.dropbox.com/installs-integrations/desktop/cant-establish-secure-connection#secure). Nothing. It's not the wifi, not the proxy setting, not the clock, and not the anti-virus software. This is very confusing. Dropbox's best feature is the harddrive integration, and now it doesn't work.
Is this a bug of the most recent update? Has anyone found a fix yet?
- Orome15 years agoNew member | Level 2
Same Issue... Really need this fixed?
- fellmaster5 years agoExplorer | Level 3
wheres page 23 and walters instructions ??
- EricAnnegarn5 years agoExplorer | Level 4
Down loaded beta version and problem solved. That took 8 hours to figure out!!!!!!!!!!!!!!!!!!!!!!!!
- BennyTees5 years agoNew member | Level 2
Did you have to uninstall the regular dropbox before installing the beta?
- Star515 years agoHelpful | Level 5
This is an emergency!
I am getting the error message "Cant establish secure internet connection"
All of my client files are in dropbox, so I can not work now.
this happened right after the Windows 10 update. - EricAnnegarn5 years agoExplorer | Level 4
I don't think so - but I uninstalled and installed so many times before this Ilost track.
I installed the windows Standard Installer - not sure what the other one is.
ANyway it all works now - going to bed!
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