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CertFindCertificateInStore failed with: (-2146885628) error in Windows Event Viewer
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event source.
Can you all please fix your desktop client software to stop spamming my event logs with these errors? This issue has dragged on far, far too long already. Either stop emitting these errors, or fix the underlying problem.
Thank you.
Hi everyone, thanks for your patience.
This issue should be resolved as of the latest version of the Dropbox desktop application, version 215.X.XXXX.
If you're still experiencing this behavior, please let us know!
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- Megan
Dropbox Community Moderator
Hey Homegrown Phenom, thanks for the ticket number!
I was able to locate it on our end, and it seems you never got the chance to try out the latest steps the agent had provided you with, in order for you to get back to him.
Did you have a chance to try out the advice they had provided, in order to resolve the issue at hand?
- Yes I did, and I replied to the email. In fact I replied with my own investigation and mentioned of what I've tracked down to be the cause being the DBX in Windows event viewer as critical errors that continue to occur five times per startup or restart. Uninstalled and then reinstalled everything. These are not solutions. Happened on all Windows computers that we have. This is with Keith is referring to as you guys just passing the sack and developers not resolving or wanting to resolve the issues.
Of course its immediately replied to as a "customer didn't do something" response. They didn't expect you to have a ticket number.
I'm having the exact same issue. Its a bug in your software and its super annoying. Some intern didn't take out their debugging code and no one at dropbox gives AF.I am suffering with this issue on several computers. I have tried the clean reinstall process recommended and it makes no difference. It's not causing crashes or any other practical issues it's just filling up the event log with lots of unnecessary critical errors.
Same thing here
Ok thanks - here it is - same errors on my other computer. I have a Dropbox Plus subscription which is sync'd on 2 computers + an iphone & ipad. version is 166.4.2920 on this computer - same on the other one. Both computers are Windows 11 x64 v 10.0.22621.1194
RichT don't hold your breathe... they will never acknowledge or respond with a solution on this issue. nearly 2 years and counting for me...
- Megan
Hi all, happy Tuesday!
I hope you're doing well. For anyone facing this issue, would it be okay if I reach out to you internally, in order for us to have a closer look into this?
Let me know!
