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CertFindCertificateInStore failed with: (-2146885628) error in Windows Event Viewer
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event source.
Can you all please fix your desktop client software to stop spamming my event logs with these errors? This issue has dragged on far, far too long already. Either stop emitting these errors, or fix the underlying problem.
Thank you.
Hi everyone, thanks for your patience.
This issue should be resolved as of the latest version of the Dropbox desktop application, version 215.X.XXXX.
If you're still experiencing this behavior, please let us know!
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This is absolutely maddening.
The "this link" referenced below leads to a page to either Open Dropbox to Get Started or Remind Me Later - both lead to my dropbox on the web. Although, I get prompted to Open Dropbox on my computer, but when I click that, it doesn't open the desktop app, it opens the gdamn file explorer!
If I click on my profile icon and click to Install Dropbox App, it takes me to the same **bleep** page.
This experience is like being stuck in groundhog's day. Support docs for dropbox are all over the place, totally disorganized and circular.
This is on Win 10. DB v 138.4.2392. My DB tray icon has a red X, doesn't seem to be syncing, and I'm getting regualr dbxsvc 281 errors.
Is it possible to still install DB over itself while still running?I followed all the steps in the advanced reinstallation.
The problem persists. I see about 4 errors every hour from DbxSvc in the Windows 10 event log.
Same issue here - also on a plus account - reinstalled windows from scratch - still getting the error - where is support?
I'm still seeing the same issue I originally reported. The fact of the matter is that Dropbox support doesn't give a flying f--k, and neither do the Dropbox software engineers. Nobody takes pride in their craft anymore, I guess.
- Hannah
Dropbox Community Moderator
Hey General Stix and keithfkelly, sorry to see you're having trouble with this.
Can you let me know what troubleshooting steps you've followed so far?
If you're on a paid plan, have you also tried contacting our support team about this?
- There's nothing to troubleshoot. This is a bug in your software. Fix it.
- And then to answer your question, yes I'm on a paid plan and contacted your support three times about this over the past two years to know avail.
- Jay
Hi Homegrown Phenom, do you have the ticket ID in order to locate it on the system? Thanks!
- Ticket 12301738 it was a larger issue and you can look at my last message and email to you guys regarding this exact issue which was related to the main file attribute issue that you could system has with windows and it went completely ignored.
- And yes, I am also on a paid plan. But no, I haven't wasted my time contacting paid support about this. You should fix issues in, and provide equal support for, your free software, too. Stop treating users of your free offerings as plebians unworthy of your efforts.
