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Clicking on dropbox system tray icon does nothing.
I have windows 11 and some time within the last month or two I am unable to get the system tray icon to do anything. If I hover my mouse over the icon it shows the version and that I'm "up to date". If I left click, right click, double click, ctrl + left click, ctrl + right click, nothing at all happens. I do get the little red circle with a number in it so I know there is notifications coming in. In the past I used to click on the icon and a menu would appear that I could acknowledge notifications. I can no longer do that and have to go online and do it in the web page. I've tried uninstalling and reinstalling but it still does not work.
My Win11 updated last night. The package name is:
Cumulative Update for Windows 11 Insider Preview (10.0.22623.1020) (KB5020035)
The left or right click can show the dropbox main window right now, but it's not attached to the system tray. It pops up on the top left corner. ≡(▔﹏▔)≡
Whatever, it works at least. ( •̀ ω •́ )✧
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Hi, i have the same problem. I have tried without any success :
- reinstall
- advanced reinstall
- reboot after reinstall
Windows 11 22H2 Build 22623.891
Dropbox client 162.3.5408
- Megan
Dropbox Community Moderator
Hey guys, I hope you're doing well!
Would it be okay for me to reach out via email, in order to have a closer look into this?
Let me know!
Hi Megan, it's ok for me.
Manlio
My Win11 updated last night. The package name is:
Cumulative Update for Windows 11 Insider Preview (10.0.22623.1020) (KB5020035)
The left or right click can show the dropbox main window right now, but it's not attached to the system tray. It pops up on the top left corner. ≡(▔﹏▔)≡
Whatever, it works at least. ( •̀ ω •́ )✧
Windows update just installed a new update for Windows 11 and now it works again. My guess is the application likely uses some functionality of Windows for notifications instead of writing their own procedure. Anyway, water under the bridge, it only took a few months.
Same here, after KB5020035 dropbox windows shows up in the top left corner ....
Hi, with the last updates, Windows 11 22623.1028 and Dropbox Client 163.3.5448, the dropbox main windows seems to works correctly 🙂
