Forum Discussion

Davide P's avatar
Davide P
Explorer | Level 3
4 years ago

Desktop app not installing on Windows 10

After years, Dropbox on PC has stopped working. It didn't start so I uninstalled to try reinstalling. The uninstaller didn't work, I had to use IO Bit uninstaller. Now I can't install Dropbox Desktop...
desktop
Error Messages
Install
windows
stabel's avatar
stabel
New member | Level 2
3 years ago

Hi,

 

this is weird. Once I disabled Kaspersky during offline installation, I finally got a logon screen for the dropbox app. I did not get it today with Kaspersky running, but I got it yesterday with active Kaspersky. This is strange.

 

Oliver

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the update, Oliver!

 

So, is the application working now as normal?

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