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VirageSonore's avatar
VirageSonore
Explorer | Level 3
3 years ago

Does the Dropbox desktop app have to automatically update?

Hello,   I am using dropbox with my company for a while now, we have a paid account and we are happy with it. Now, I am away for a month and I can work remotely with my own computer so it's al...
desktop
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Mac
VirageSonore's avatar
VirageSonore
Explorer | Level 3
3 years ago
I understand all that. I am not asking that you keep on releasing new version for my OS, I am just asking why there are no ways to keep an older version ??? Literally all the other softwares I am using are doing that and I can’t think of any software which don’t offer that ?

Are you telling me that I will never be able to use the software I am paying for just because you don’t want people to be able to not use older versions ???
I hope you understand that I am not asking for Dropbox to still release versions for old OS, nor that I am asking for support (I would understand if I have a problem that you’d say “sorry it’s an old version we can’t help you with your problem”), I am just wondering why we can’t use an older version and why, overnight, I end up not being able to work for this reason ???

This is outrageous !
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

It wouldn't be possible to keep an older version of the app running for the reasons I mentioned previously, as any security features or bug fixes would no longer be applied to those versions, leaving the app insecure.

 

I'm sorry I can't be more helpful on this matter.

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