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Forum Discussion
Downgraded Dropbox to basic and accidentally deleted entire Dropbox folder from my D Drive
I thought it was a full backup, not the actual folder. I see all the files (580GB) on Dropbox online. Can I download the whole lot in one go?
Are they safe or will Dropbox delete them forever? ...
Thanks for the reply.
I did exit Dropbox on my PC straightaway. I am in the process of manually downloading folders, which is a real pain.
Why? There are so many folders I had to bundle folders together. Then I get a message that the resulting folder is too large to zip. Then I try to move some folders out, but I can't find out how big they are and moving them is very hard as I don't know where I can move them too, other than to another folder.
A very unintuitive experience, all in all.
Hannah
Dropbox Staff
Dropbox StaffHey geoffwales, I understand where you're coming from, however, by downgrading your account to the free version with 2 GB of space, having 580 GB of files in it, would get your account over its quota.
When the account is over quota, the application will no longer sync, so you can't really sync your files through the app anymore, unless you re-upgrade to go under quota.
That's why you'll have to download your files in batches from the website.
I hope this clarifies things.
