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whatsgoingon1's avatar
whatsgoingon1
New member | Level 1
10 months ago

Dropbox 217.4.4417 on MacOS Sequoia 15.3 doesn't stop indexing

I installed Dropbox 217.4.4417 on a new Mac with Sequoia 15.3 OS. After logging in it never managed to pass the indexing stage. I tried the following: - Logging out and logging back in; - Uninstal...
Apple
desktop
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi whatsgoingon1, thanks for bringing this to our attention.

Is the Dropbox folder located in the CloudStorage location? 

Can you let me know how long the Dropbox app has been indexing files? 

Also, please right click on your local Dropbox folder, go to Properties/Get info and send me a screenshot of what you see after that. 

Thanks a bunch!

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