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Daniella1's avatar
Daniella1
New member | Level 2
5 years ago
Solved

DropBox App not opening. Only Finder opens.

I work on a Mac. Whenever I click the Dropbox desktop app, finder opens instead of the app. Because of this I also cannot get to the preferences of the app either. Even if I right click the app on th...
desktop
Mac
Setting up the apps
  • aewen's avatar
    aewen
    5 years ago

    I had to restart my computer to get the Dropbox app to open (in order to get to preferences), but I was able to change it to opening on the Desktop app, so I am hoping that worked! 

Achieved Media's avatar
Achieved Media
New member | Level 2
3 years ago

Still can´t get this to work. There´s no option to switch from finder to desktop app under the preferences

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey chrismast12, if you right-click on a file and choose to "make (it) available offline" it should stay available for you to access at any time, however thanks for your feedback on this.

 

I will make sure to pass it along to our team.

  • chrismast12's avatar
    chrismast12
    Explorer | Level 4
    3 years ago

    Thank you - but I'm referring to making the entire "folder" of my Desktop available offline. I realize I can click on a single file at a time to make it offline, I want the whole Desktop, by default, to be available offline -- like it used to be.

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