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Daniella1's avatar
Daniella1
New member | Level 2
5 years ago
Solved

DropBox App not opening. Only Finder opens.

I work on a Mac. Whenever I click the Dropbox desktop app, finder opens instead of the app. Because of this I also cannot get to the preferences of the app either. Even if I right click the app on th...
desktop
Mac
Setting up the apps
  • aewen's avatar
    aewen
    5 years ago

    I had to restart my computer to get the Dropbox app to open (in order to get to preferences), but I was able to change it to opening on the Desktop app, so I am hoping that worked! 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

The folder in Finder with the Dropbox icon is your Dropbox folder. The Dropbox desktop application should be visible in the menu bar at the top of the screen near the clock.

 

This article will tell you where to look for the icon.

chrismast12's avatar
chrismast12
Explorer | Level 4
3 years ago

Yes - I have the dropbox icon in the menu bar. Within that, I do not know how to set my Desktop as 'sync offline'. Other than that, I only have access to Dropbox through my finder window. 

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