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Daniella1's avatar
Daniella1
New member | Level 2
5 years ago
Solved

DropBox App not opening. Only Finder opens.

I work on a Mac. Whenever I click the Dropbox desktop app, finder opens instead of the app. Because of this I also cannot get to the preferences of the app either. Even if I right click the app on th...
desktop
Mac
Setting up the apps
  • aewen's avatar
    aewen
    5 years ago

    I had to restart my computer to get the Dropbox app to open (in order to get to preferences), but I was able to change it to opening on the Desktop app, so I am hoping that worked! 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

If you right click the Dropbox folder in Finder, do you have an option to mark the folder as 'Available offline'?

Alexburn's avatar
Alexburn
New member | Level 2
3 years ago

I have just updated my Mac dropbox app.

So now there is no App, it just opening the dropbox folder? Why is this happening?

How to control my drop box account? there is no icon in the status bar as well.

So bad

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for letting us know, Alexburn.

     

    Did the updating process actually finish?

     

    If you haven't already, can you please restart the computer, to see if that helps?

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