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Sadsyndrome's avatar
Sadsyndrome
Explorer | Level 3
2 years ago

Dropbox app running slow on Samsung S21 Android 13

hello. I am a long time user of basic DB. has been brilliant, easy to use and very quick. Last couple of days it is running like a dog. e.g Click on a folder takes 25secs to display, if at all, or click on Home tab get square with blue lines like "hanging", or click on xlsx file and doesn't open. I do use KeePass db on dropbox and recently upgraded that. However I reinstalled both DB And KP but problem still persists. To be honest it almost looks like a network problem but the phone works fine on everything else including the obligatory speed test. Any one have any ideas?

13 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hm, would you mind if I was to send you an email, in order for us to have a closer look into this Sadsyndrome

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Sadsyndrome, I've sent you an email, please could you reply to it as soon as possible.

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