We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
timkov
5 years agoExplorer | Level 3
Dropbox App Stuck in Starting Loop
For the past few days, my dropbox desktop app is stuck on this screen. I've tried doing disk utility to my drive, uninstalling and reinstalling the app, etc. I am still able to access everything sync...
timkov
5 years agoExplorer | Level 3
I'm running Dropbox (Version v136.4.4345) on MacOS Mojave (Version 10.14.6)
Jay
Dropbox Community Moderator
5 years agoIs there is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains?
- timkov5 years agoExplorer | Level 3
Did a look and didn't see anything
- Jay5 years ago
Dropbox Community Moderator
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!