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Forum Discussion

suethomo's avatar
suethomo
Explorer | Level 3
3 years ago

Dropbox Backup partially backup, not updating.

When I go to manage my backups the Mac is Disabled.  I am backing up 3 folders from my computer hard drive.   They are only partially backup and not updating.  Screen shots to help explain.
Computer Backup
desktop
Dropbox Backup
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey suethomo, sorry to jump in here.

 

Can you try closing the Dropbox app and relaunching it from your applications folder, to see if that helps?

 

Make sure to also restart your computer.

suethomo's avatar
suethomo
Explorer | Level 3
3 years ago

Have tried doing as you suggested and launched from App folder.  Also deleted and re-installed app.

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