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shadlx's avatar
shadlx
Explorer | Level 3
2 years ago

Dropbox beta (193.3.7470) on macOS is a disaster

Installed 193.3.7470 on mac (as prompted) - and it has not been a happy experience   - I can't use the "send feedback" option in the app as it goes to a "permission denied page" - I can't seem ...
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shadlx's avatar
shadlx
Explorer | Level 3
2 years ago

Hmm, so I tried signing into my business account - went through the process. Dropbox now seems to be claiming it's downloading 2TB of data (which will be interesting when I only have 100gb of space), but says that the business account is still logged out. It's also unclear where it's downloading that data to as the business account isn't currently appeaing anywhere in finder

 

shadlx's avatar
shadlx
Explorer | Level 3
2 years ago

OK, so I tried again - this time using the sign in option in the adanced tab, Dropbox seemed to first move the existing Personal folder into /Dropbox(Personal) and created the folder structure for my business account. but then popped up saying "cannot communicate with the helper application" and removed the business folder and restored personal back to just being in a "Dropbox" folder

  • shadlx's avatar
    shadlx
    Explorer | Level 3
    2 years ago

    Ah no correction, personal stuff still seems to be in "Dropbox-Personal" but the business one has gone away again

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for checking this, shadlx! In this case, what I’d suggest next is to update your Dropbox app to the latest stable version instead of the beta one. 

       

      To do this, you’ll need to disable early releases here, and then download our stable version from this link.

       

      Let me know if that seems to help.

      • shadlx's avatar
        shadlx
        Explorer | Level 3
        2 years ago

        Thanks - yeah I've done that now, dropbox still says it's the same version number but I'm no longer in the beta programme and File Provider is turned off. It seems File Provider is not yet fully ready?

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