Forum Discussion

shadlx's avatar
shadlx
Explorer | Level 3
2 years ago

Dropbox beta (193.3.7470) on macOS is a disaster

Installed 193.3.7470 on mac (as prompted) - and it has not been a happy experience   - I can't use the "send feedback" option in the app as it goes to a "permission denied page" - I can't seem ...
desktop
Error Messages
Mac
Setting up the apps
sync
shadlx's avatar
shadlx
Explorer | Level 3
2 years ago

Ah no correction, personal stuff still seems to be in "Dropbox-Personal" but the business one has gone away again

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for checking this, shadlx! In this case, what I’d suggest next is to update your Dropbox app to the latest stable version instead of the beta one. 

 

To do this, you’ll need to disable early releases here, and then download our stable version from this link.

 

Let me know if that seems to help.

  • shadlx's avatar
    shadlx
    Explorer | Level 3
    2 years ago

    Thanks - yeah I've done that now, dropbox still says it's the same version number but I'm no longer in the beta programme and File Provider is turned off. It seems File Provider is not yet fully ready?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey shadlx, thanks for giving it a go! 

     

    Are you able to pair your accounts now? 

     

    As for File Provider, we're still working on the full roll-out, and there are different factors contributing to how each user's account and device will be onboarded. 

  • shadlx's avatar
    shadlx
    Explorer | Level 3
    2 years ago

    yeah - rolling back to the non-file provider version seems to have solved all my problems

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Awesome news shadlx!

     

    If you need anything else, we'll be one post away! 

     

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