Forum Discussion

d is's avatar
d is
Explorer | Level 3
4 years ago
Solved

dropbox.com is not available via the Internet provider, but OK via mobile

Hi, I have Dropbox app on 2 work PCs. Thus I keep my data sync-ed. Suddenly I've noticed that the data is out of sync. The Dropbox app is not reaching the cloud data. I've tried to connect to w...
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security
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  • Walter's avatar
    Walter
    4 years ago

    Hi all, could you try the suggestion outlined here and let us know if it improved matters for you at all?

Mavamaks's avatar
Mavamaks
Explorer | Level 3
4 years ago

Hi, I did it .Every thing is working.Thanks!

Zer1's avatar
Zer1
Explorer | Level 3
4 years ago

hello everyone. I'm from Ukraine and had the same issue. It started last week. As mentioned above, change of DNS servers in Network settings helped. But pay attention: google as many different DNS as possible, because some of them work and some not during different periods of time. I just regulary switch them when have need to use dropbox. Can't tell why it is happening, but i think it is something on Dropbox side.  Because this is the only website which doesnt work correctly on my PC.

 

Advice: after changing dns wait for 1-2 minutes and only then try to access Dropbox.

 

My experience here: https://www.dropboxforum.com/t5/Dropbox-files-folders/err-connection-refused/m-p/601092/highlight/true#M233364 

 

Also when enter to Dropbox with anothe DNS don't forget to make few tries to upload/download files (if 1st try isn't successful). Sometimes i just wait for 30 seconds and try again, and it works. And sometimes one more change of DNS is needed.

 

 

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