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Blinick
6 years agoHelpful | Level 5
Dropbox.com not accessible via desktop, throwing weird error
Hello, I am receiving error: NET::ERR_CERT_AUTHORITY_INVALID Here's what I can tell you: I am an expat living in Indonesia. I know there are some govt blocks but Dropbox is not one of them and I can...
Jay
Dropbox Community Moderator
6 years agoIt definitely sounds like something on your computer is preventing the connection to Dropbox. As to what that is, only you can determine if you have any old antivirus software or security software installed which could be preventing connections to the Dropbox site.
Since it's a security certificate error, this can also occur with company-managed devices or networks, to prevent access to unauthorized sites. You can search for this error message on the internet to find possible solutions, although none of them are related to Dropbox itself and more to do with fixing the browser.
Blinick
6 years agoHelpful | Level 5
Jay,
I agree it seems to be something with my laptop. Just haven’t been able to pinpoint it. Unfortunately, the first thing I tried was roughly five “fix-it” articles (all to no avail) before posting anything. Then I posted on Chrome help forum, then the Windows and now here. It seems I am SOL lol. Thank you anyways.
I agree it seems to be something with my laptop. Just haven’t been able to pinpoint it. Unfortunately, the first thing I tried was roughly five “fix-it” articles (all to no avail) before posting anything. Then I posted on Chrome help forum, then the Windows and now here. It seems I am SOL lol. Thank you anyways.
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