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td47's avatar
td47
Collaborator | Level 8
7 months ago
Solved

Dropbox desktop app causes an "Event 3033" at every startup on my Windows computer

I see Microsoft Windows Event 3033 created at every startup of Dropbox version 224.4.4811. Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\Dropbox\Client\Drop...
desktop
Error Messages
windows
  • Nancy's avatar
    Nancy
    7 months ago

    Hope you don’t mind, if I jump in here, td47. I checked this with our team in the meantime, and they also confirmed that this is a third-party issue, and not one directly related to Dropbox.

    What you can try instead is to download the Dropbox app via the Microsoft Store, as it shouldn’t contain vulkan-1.dll.

DBoxTips's avatar
DBoxTips
Experienced | Level 13
7 months ago

Vulkan is the cross-platform API library used by Electron, the user interface framework that Dropbox uses for their desktop client.

I installed Dropbox 224.4.4811 and could confirm that the digital signature is there for the vulkan-1.dll file.

What version of Windows are you running? I will try to use that to reproduce what you're seeing.

Update: managed to reproduce this on Windows 11. I will look into it and follow-up here.

Hope this helps,
Andrew (DBoxTips)

P.S. I am a volunteer on the Dropbox forums, freely and happily sharing know-how with other users, not affiliated with Dropbox in any way.

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