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Pauline Hubner's avatar
Pauline Hubner
New member | Level 2
4 years ago

Dropbox desktop app won't open after Mac OS update to Monterey 12.6

I've just updated my Mac OS to Monterey 12.6 which involved me having to do wipe my machine and do a clean install. The Dropbox app has been restored back into my applications when I restored from my...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Pauline, thanks for sharing your great troubleshooting! I am happy to see that the app is now working as it should.

 

Happy Thursday DustyDesigns, I hope you're doing well! Can you try out the steps, Pauline suggested and let me know the results? 

DustyDesigns's avatar
DustyDesigns
New member | Level 2
4 years ago

I am up and working again using a different method. All I needed to do was delete the application and make sure that the most recent dropbox installer was downloaded.

 

When using the "get app" prompt from the dropbox landing page HERE it didn't download the most up-to-date installer. After a while I found a working installer through this dropbox help page HERE.

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