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Dropbox does not appear on tray box, does not start at start up, does not sync files - Windows 7
I have the latest version of Dropbox 3.2.6. Its been about 3 days that dropbox wont work on one of my systems running Windows 7. It was working and syncing fine a few days ago. Now I try to check it in the task bar system tray and the icon is gone, not hidden. I check the windows start up services and dropbox is no where to be found. The task manager shows the process running but no change on memory usage for that application. I have tried uninstalling and installing and no change. In fact once its done installing it doesn't show me the steps that usually come after the installation is complete like choosing sync options, etc. I upgraded to pro user thinking that was gonna fix it but still no change. It is working fine on my laptop which has windows 8 but I need it to work on my desktop as well. I hope this gets resolved, I have been using this service for a couple of years but if this keeps on occurring I will be force to seek a better cloud storage service, and I dont want to do that.
Thank you for your time and hope to hear back from someone from the support team.
-Sebastian
I have been struggling with this as well. Finally resolved!!!!!!!!!!! I had given up all together. Today I plugged my phone into my cpu to transfer photos manually. When I got done a Dropbox window opened up asking me to sign in. Once I did, the computer started syncing, and I am back to working just fine!
Same problem. Right-clicking on Dropbox and Running as Administrator worked for me.
- Uninstalling, rebooting, reinstalling with the Firewall turned OFF worked for me. Thnx!
A reinstall fixed it for me.
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- Jane
Dropbox Staff
Same issue. On a win7 PC with several profile
1 profile with no problem
1 profile unable to run. It is in the task manager, but do not open. On this profile. Run as Administrator. Mind to set the dropbox folder in the C:/user/xxx instead of C:/user/administrator. Now OK
I fixed it by restarting my pc and relogging on dropbox... I GUESS. Because it didn't exactly work on the first time so who knows... ¯\_(ツ)_/¯
- Uninstalling, rebooting, reinstalling with the Firewall turned OFF worked for me. Thnx!
- Jane
Hey all,
Thanks for following-up, we've made sure to accept your answer as solutions, so that these are stored internally for future reference. I sincerelly appreciate your cooperation!
If you need further assistance in the future, please let us know!
Warm regards,
JaneA
You consider this solved? I still have the same issue. Is Dropbox at all interested, to really fix it? If there was at least an error message, so I'd have at least an indication where to start. I don't want to spend all day to try all suggestions collcted here. Tried a few, no go.
Nothing has worked for me. I have a vpn (PIA) and Kapersky. I turned them both off and uninstalled db then reinstalled with both turned off. Still no go.Ironically, db started working about the time of my needing to pay for the service again, I paid and now it's dead again. Quite unhappy. I have tried everyting suggested and nothing,
A reinstall fixed it for me.
- I run windows 7 and re-installed dropbox to my computer. It's working again now.
- go to program files and then find Dropbox.exe file.then run it as Administrator.it works for me
