Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
79schultz
4 years agoHelpful | Level 6
Dropbox for Android
Version 266.2.2
Can't even open the app, just crashes.
Can't even open the app, just crashes.
86 Replies
Replies have been turned off for this discussion
- tjsainsb4 years agoNew member | Level 2
Dropbox is crashing on my Pixel 3a after the Android 12 update. I've tried clearing cache and storage, uninstalling, restarting and reinstalling.
- Christobel S.4 years agoNew member | Level 2I'm having the same issue on my Samsung Galaxy S10. Dropbox opens, I can get to my folders, but files won't open.
- chrchr4 years agoNew member | Level 2
Same exact issue here. Pixel 4 Android 12. Dropbox 270.2.2 app crashes immediately after launching. Blue screen with dropbox-icon and then immediately closes.
2 times new installation. Wiped cache and storage. No result. Deleted, rebooted, reinstalled. No result. - ccurtin14 years agoHelpful | Level 6
The last update loads fine again. Thanks for your help.
- Jeffmik4 years agoExplorer | Level 4CCURTIN1 - which version do you have? I haven't seen a new one come for a few days. I'm on 270.2.2 and it's not working.
- ek104 years agoHelpful | Level 5
latest DropBox apps update solved it. Its working fine now for me. Thanks DropBox!
- Bcfour4 years agoExplorer | Level 3Still not working here. Very frustrating.
- Jeffmik4 years agoExplorer | Level 4I'm in the beta and haven't received an update but went to APK mirror and found 270.2.4 Hopefully I dodged all the spammy bull**bleep** links but it does seem to have been fixed in this version.
- ek104 years agoHelpful | Level 5
thats odd. im on beta program too. but I got the DropBox apps update over the last weekend, and its working fine now.
- BTECSM4 years agoExplorer | Level 4Yes now it's running for me on my pixel 6pro android 12.1 also again!
Didn't notice an update of the app...
Maybe it was server related?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!