Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Dropbox for MacOS is now ready
I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
Having this same problem on an Intel Mac with Ventura 13.1. Notification of an update persists no matter how many times the installation process is completed.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi merelen, I just sent you an email!
I'll be more than happy to continue troubleshooting with you there. Cheers!
I'm having the same problem - I've tried many times over several days but the update doesn't complete.
No error message, no system changes are made and the 'Dropbox for MacOS is ready' message flag remains no matter how many times I start this process...
- Nancy
Thanks for clarifying that, Oliver.
In this case, do you mind if I open a ticket for you instead? This way, we can look into this further.
That's fine
- Nancy
You’re all set, Oliver! Please check your email address, when you have some free time, and reply back to my message.
Hi Nancy, I have the same problem...can you please help fix it?
Having exact the same issue. On M1 Pro MacBook Pro 14 with macOS 13.2
- Walter
Hey CiaoPunto & leonchu886, sorry to hear you're having issues with this.
Can you please confirm that you've granted Dropbox full disk access as outlined here and that you've already rebooted your computer?
Hi Walter,
Yes, I've turned on Full Disk Access and reboot. Still keeps coming back.
What does it need Full Disk Access btw?Leon
- Megan
Hi leonchu886, could I send you a ticket, in order for us to have a closer look into this?
Sure. Would be happy to learn what went wrong.
- Hannah
I am having the same issue...
