Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Kunal
3 years agoHelpful | Level 6
Dropbox icon missing from menu bar on macOS Ventura
dropbox Icon missing from Menu Bar on macOS Ventura.
Before installing Ventura dropbox icon was visible in Menu Bar.
I stopped the dropbox application and restarted it and there was no change.
I uninstalled the dropbox desktop app and reinstalled it and it still does not appear.
The files are syncing when I add new files to the dropbox.
Please Help.
57 Replies
Replies have been turned off for this discussion
- RebeccaLee3 years agoHelpful | Level 5
Megan Jay I have uninstalled and re-installed the Dropbox app four different times (using both of the methods you asked about, Megan) and the app is still not functioning on my computer -- no synch status icons on my folders, and no Dropbox app icon in my menu bar. When I search for the dropbox app using spotlight it shows up as an option to click, but when I click it just opens my Dropbox folder in my finder window and doesn't launch the app. I've also cleared lots of space in my menu bar, so there's plenty of room for it to show up there. The app is still running in the background somewhere, because it does show up in the CPU usage list in my activity monitor, but files from my dropbox folder are no longer synching with Dropbox.
- RebeccaLee3 years agoHelpful | Level 5
Megan Jay One correction to my last post. It does seem that files from my computer are synching to Dropbox in the background somehow, just status icons next to the files, no Dropbox app in the menu bar, and the dropbox app doesn't open when I search spotlight and click it there.
- Megan3 years ago
Dropbox Community Moderator
Hi RebeccaLee, thank you for reaching back to us, I hope you enjoyed your weekend!
Can you try to perform an advanced reinstall using the steps mentioned here?
- Rafal Be3 years agoNew member | Level 2
Hey,
Just to report, I have the same issue. No matter how much I try I can't get the icon and so cannot access any settings.
- Megan3 years ago
Dropbox Community Moderator
Hi Rafal Be, just to make sure we're on the same page, have you also tried an advanced re-install, using the steps I provided above?
- Rafal Be3 years agoNew member | Level 2
Hey, yes, I've tied everything.
- Megan3 years ago
Dropbox Community Moderator
Hi Rafal Be, can I just send you an email, in order for us to have a closer look into this?
- HHelenHH3 years agoNew member | Level 2
I am having the same problems on Mac Ventura
- Megan3 years ago
Dropbox Community Moderator
Hi HHelenHH, I'd be happy to help!
Since this is a long thread, with some troubleshooting steps, would you like to tell me if you've tried any of these steps on your end?
Just asking in order for us to be on the same page here. Also, when did you start having this issue?
Keep me posted!
- LKBLKB3 years agoExplorer | Level 3
I have read every complex thread here and I finally just decided to move the Dropbox icon to my trash folder. I then restarted my Mac (Ventura 13.4), reinstalled Dropbox, and voilà! The icon is back in my menu bar.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!