Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
Dropbox is stuck syncing in a loop. How to resolve?
hi, I have a problem with dropbox. dropbox is stuck in a loop on file syncing and would never seem to complete the update. The icon remains in synchronization in progress but it is not doing anything because going into synchronization history the files always remain the same.
9 Replies
Replies have been turned off for this discussion
- Mark
Super User II
Do you know which file is the issue cristiandj81 ?
If so drag it out of Dropbox, let it complete the sync and then return it and see if that works.
what should I drag? I don't understand which file is syncing. Nothing is syncing and the wheel keeps spinning
- Megan
Dropbox Staff
Hi cristiandj81, let's jump right into this!
Can you clarify the OS you're using on your desktop, along with the version of the Dropbox app that you use there, and the precise syncing status?
That'll help me have a clear idea on what steps we should follow next.
Let me know more!
I have this same problem -
I just got a note from DropBox
"Congratulations, you just earned a new badge on the Dropbox Community!"
So far this new badge is not helping me.
I have a Samsung Galaxy S23 phone and a Samsung Galaxy Tab A7 Lite tablet. I installed a note taking app called Zettle Notes on both of them. It does exactly what I want it to do. I was hoping to be able to use DropBox to synchronize the two devices. I tried to set up synchronization on them using DropBox. For 4 days now whenever I open the app on either device I get a message with a spinning circle that says "Synchronizing... First sync may take some time." I am unable to use the app. I also get a message "Synchronization - App Folder Error - com.dropbox.core.v..." I don't know what that means, but the rest of the app is grayed out and I cannot use it on either device.
If I uninstall the app then reinstall it, I will have lost all the info I have entered. I have sent a message to the authors of "Zettle Notes" but have not yet received an answer.
Any help / suggestions will be greatly appreciated.
I'm okay for Dropbox (or anybody else) to contact me by email about this issue.
[removed per the Community's Guidelines]
