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Forum Discussion

Elektra's avatar
Elektra
Explorer | Level 4
3 years ago

Dropbox looks for programme on wrong drive after BIOS update

Hi, I've PC running Win 11 with two drives. C: HDD and D:SDD   I recently moved Dropbox from C to D, and changed the location in Settings via Taskbar. However, after a BIOS update this week, Dr...
desktop
Error Messages
windows
Здравко's avatar
Здравко
Legendary | Level 20
3 years ago
Elektra wrote:

...

I can't see a 'read only' flag. At present, I can't edit any documents in the D drive, including those in Dropbox.

...

🙂 You can't edit anything because you set it (possibly the entire drive) as "read only". I don't know how you have this done, but it's so:

...

real_path='D:\\elekt\\Dropbox'

mode=0o40555 uid=0 gid=0

parent mode=0o40555 uid=0 gid=0

...

The digit 5 above means you can read it only. To be possible writing/changing, these digits should be either 6 or 7.

Try change "read only" flag from folders/drive properties in Windows Explorer.

Elektra's avatar
Elektra
Explorer | Level 4
3 years ago

I changed the read only flag in drive D.  

 

However, this hasn't changed the status of existing documents. I cannot edit them but have to save on C drive.

 

I can create new documents and edit them however.

 

V bizarre.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Elektra, thanks for clarifying. 

     

    Could you maybe try out these steps, and let me know if anything changes once you do?

  • Elektra's avatar
    Elektra
    Explorer | Level 4
    3 years ago

    Thanks Megan!

     

    Will try on Saturday. Am out tomorrow.

     

    Tess

  • Elektra's avatar
    Elektra
    Explorer | Level 4
    3 years ago

    Hi Megan

     

    I followed the instructions but couldn't see the Edit button on the Advanced tab. I am going to uninstall Dropbox and reinstall on the C Drive. Can't see any other solution.

     

    Thanks

    Tess

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Elektra, you can try the advanced reinstall if you wish. I'd personally recommend ensuring that your local Dropbox files are also stored in a non-Dropbox folder just in case, since you've been having issues with the folder itself.

  • Elektra's avatar
    Elektra
    Explorer | Level 4
    3 years ago

    Hi Jay

    I am having random problems opening some files, even PDFs. Get an error message saying it can't be accessed.

     

    So should I copy all the Dropbox files in the 😧 Dropbox folder to C: drive?

     

    Tess

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Elektra, sorry to jump in here.

     

    Is this the same error message you showed us in your screenshot here, or a different one?

     

    If it's different, please send us a screenshot, so we can take a look at it.

  • Elektra's avatar
    Elektra
    Explorer | Level 4
    3 years ago

    It's a different error message.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Elektra, are the files that you get this error with, available offline or online-only?

     

    I'd suggest you copy you folder, just in case and then proceed with the advanced re-install.

  • Elektra's avatar
    Elektra
    Explorer | Level 4
    3 years ago

    Just on the PC.

     

    I will copy all the files and then do the advanced reinstall.

     

    Fingers crossed!

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