Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mwdiers's avatar
mwdiers
Helpful | Level 5
4 years ago

Dropbox macOS Beta (fileproviderd based Dropbox) is an absolute nightmare!

I made the mistake of opting in to the Dropbox beta which is based on macOS fileproviderd integration, which the update notice insisted was perfectly safe. It is anything but. For the record, I am on...
desktop
Install
Mac
Uninstall
VictorYan's avatar
VictorYan
Explorer | Level 4
4 years ago

After installing Beta Build 163.3.5425 on my iMac 24" with latest macOS Ventura 13.0.1, files could not sync with Dropbox cloud version.

 

The desktop app is taking forever to index the files.

 

Please advise if there is any solution or how could I restore the desktop app to stable version.

mattrp's avatar
mattrp
Explorer | Level 4
4 years ago

Same issue here. Has been indexing for three days so far and not syncing. Killed dropbox and relaunched and rebooted several times. 

MacBook Air. 13.0.1

  • VictorYan's avatar
    VictorYan
    Explorer | Level 4
    4 years ago

    Finally the indexing completed overnight.

    However the file synced was two days ago and some app using data two days ago and I need to update the apps again manually.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!