Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mwdiers's avatar
mwdiers
Helpful | Level 5
4 years ago

Dropbox macOS Beta (fileproviderd based Dropbox) is an absolute nightmare!

I made the mistake of opting in to the Dropbox beta which is based on macOS fileproviderd integration, which the update notice insisted was perfectly safe. It is anything but. For the record, I am on...
desktop
Install
Mac
Uninstall
Ovi A.1's avatar
Ovi A.1
Helpful | Level 5
3 years ago

Hi Megan ,

My syncing status is just showing "Indexing"; most of my synced files show a ☁️ beside them, which means online only and not offline, I believe.

 

However, most of my files are actually on my (main) computer anyway, making the ☁️ symbol, in this case, meaningless.

 

BTW, Dropbox is still "Indexing".

 

I've paused syncing, and what do you know? My computer is working fine right now, and my Bluetooth is no longer cutting out. 

 

Maybe, I should just remove Dropbox and cancel my subscription. Seems like the best alternative right now 🤔.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ilya1, what happens if you choose that option for all PDF files to be associated with Adobe? Does the message appear again in the future?

  • ilya1's avatar
    ilya1
    Helpful | Level 6
    3 years ago

    Yes, all the time, every single file on my Dropbox it set do default open with dropbox , .doc, jog. pdf, and every time I change to the correct extension only works one, yes even when the message appear that will be. applied to all files, 

     

    I uninstall dropbox beta and re installed the normal version and still doesn not work

     

    I just spend the last 10 days figthing with this stupid app. Moving everyting to other provider now . I rather spend my time and money moving away from drobox . A total dissapointment  

    • ilya1's avatar
      ilya1
      Helpful | Level 6
      3 years ago

      Whit the new betta version, and after a week of nightmare waiting for all my files to index, now I found out that I can not open ANY PDF FILES on my computer, from dropbox

       

      All the files are changed to "open with Dropbox" by default, and even when I change it to acrobat, set it as default, restart the computer, nothing happens, I have to manually change them to acrobat, to be able to opening them

       

      This is so frustraiting, I am seriusly thinking on migrating to OneDrive after all this betta debacle . 

       

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!