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Dropbox MacOS extension supporting > Monterey?
Hi. I've just upgraded my Mac to MacOS Monterey and received the warning below. Apple recommends that I contact Dropbox about this, and though I am a paying customer, the only support mechanism that I can see is a relatively naïve Chatbot that could not parse my questions. Hopefully the community (and Dropbox staff who monitor it) will be able to reply.
Does Dropbox offer or plan to offer an updated extension for MacOS? Apple indicates the current one I have will become obsolete...
Thanks!
oh my god, will my data be inaccessible or lost?
- Hi GregHutchings, thanks for reaching out.
First of all, please ensure that you're signed into your paid account in order to see all available support options.
This message is about how a component will behave on a future release of a macOS. There's no change in the way Dropbox will work on your computer (and your data will continue to be accessible, too).
We're hard at work on full support for online-only files on future macOS versions. In the meantime, if you have any issues opening online-only content, you can still do so by double clicking on your files in Finder.
Let me know in case you need something else!
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See if those things work. there is NO BETA. we are getting down to the wire. D day is June 12th which is 90 days (the max deferral period) from when apple released 12.3. I wish there was a beta! extremely concerning!
Hi Nancy,
Any update on the Dropbox integration with Monterey??
Where is this now at?
The treatment of this is appalling and makes a joke of how much I am paying for a service so out of date.
Great news everyone! I finally got access to the beta that fixes this. However, you have to agree to a non-disclosure agreement when you sign up for the beta so I can't tell you much more than that. I just completed the migration and it looks like it is working.
Any update on an exact version number for the RTM version ie non-beta? Supposedly, it's rolling out now.
This was already discussed here:
And Dropbox has a KB here:
https://help.dropbox.com/installs/macos-12-monterey-supportBut it is very vague about the rollout. It just says "in November" and it is now halfway through November but there's no details about the exact version number to confirm whether I have received the updated version or not and can safely upgrade to 12.3 and above. Anyone know the exact version number?
yeah and next week is a holiday week - nov is basically over - would hate for them to roll something out the week of thanksgiving and cripple businesses.
