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pierreluc's avatar
pierreluc
Explorer | Level 4
3 years ago

Dropbox not opening after update

Hello. I'm running on Mac OS Monterey 12.6.1 on Macbook Pro mid-2015. Recently updated from 10.12 or something. Everything was running smoothly and then I updated Dropbox, following an update notific...
desktop
Dropbox Basic
Error Messages
Install
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey pierreluc, sorry to hear you're having issues with this. 

 

Could you send us the whole error log which you can grab by clicking on the hyperlink in your error message?

 

Also, have you ensured that you're not hitting your account's device limit?

 

You can see a list of your connected devices in your Security page, if needed. 

 

In any case, please keep me posted!

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